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Shipping & exchanges
14-Day Exchange Window
You have 14 days from delivery or in-store purchase to request an exchange or store credit. We do not issue cash refunds. A $7 return shipping fee applies unless the issue was our mistake. Clearance and embroidered items are final sale.
Start your request through the Return Portal or contact our team for help.
Shipping
Processing: 1-2 business days Delivery: 3-5 business days
Pickup & help
Cleveland Store Pickup
Choose Pick Up at checkout for eligible in-stock items. We will let you know when your order is ready at 10025 Lorain Avenue, Cleveland, Ohio 44111.
Need Help?
Questions about fit, sizing, an order, or a product? Contact our team at 216-938-5418 before ordering and we will help you choose with confidence.
Free shipping over $7514-day exchanges or store credit
Use the size chart and fit notes on the product page before ordering. If you are between sizes or want help comparing styles, contact our team and we will help you choose.
Yes. Request an exchange or store credit within 14 days of delivery or in-store purchase. We do not issue cash refunds. A $7 return shipping fee applies unless the issue was our mistake. Clearance and embroidered items are final sale.
Most orders are processed within 1-2 business days. Standard delivery typically takes 3-5 business days after processing. Tracking is sent when your order leaves our Cleveland store.
Yes. Choose Pick Up at checkout for eligible in-stock items. We will notify you when your order is ready at 10025 Lorain Avenue, Cleveland, Ohio 44111.
Follow the care instructions in the product description or on the item label. Care varies by fabric and product type, so use the instructions provided with your specific item.
Gift Card | Scrubs Galore Uniforms - Scrubs Galore
